Frequently Asked Questions

These are the most frequently asked questions about HVAC, Sizing, and More. Please feel free to contact us if you don’t see your question answered below.
Answers from the experts!

General FAQ's

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last. Most air conditioning systems will last approximately 15 years.
We charge $85.00 for a diagnostic fee.
Free estimates are provided for system replacements. If we have to perform any Diagnostic work for you there is an $85.00 dollar Diagnostic fee.
The diagnostic fee is 85 dollars. It covers most diagnosis’s for faults in your comfort system.

Absolutely our Technician will give you options to take care of your issues and your diagnostic fee will go towards the repair if you do choose one. If you do not choose a repair option $85.00 will be billed.

We set our appointments in windows of 2 hours. Our technician will send you a message through our system notifying you when he is on his way.
Heating and Air Conditioning Commercial and Residential. Service, Repair and Installation. Performance Maintenance.
With Top Shelf Maintenance Program you will have an experienced technician inspect your systems over all safety, mechanical, electrical, and performance. We will clean the condenser once a year. Clear your drains. Tighten up and adjust any loose connections. Check heating and cooling systems seasonally.

Mechanical FAQ's

SEER stands for Seasonal Energy Efficiency Ratio. This is a performance rating of your comfort systems efficiency. To make it easy think of the gas mileage of a car, the higher the rating the better!
The tonnage of an HVAC system is a measure of the systems Capacity. One ton is equal to the amount of heat required (288,000 Btu) to melt one ton of ice in a 24-hour period.
While heat pumps and conventional air conditioners differ, they rely on the same principals to condition inside air temperatures. … The main difference between the two systems is that a heat pump can reverse the process by switching the function of the evaporator and condenser coils to raise inside temperatures.
B-T-U. The acronym stands for British Thermal Unit, which is the unit used to measure thermal (heat) energy. Specifically, it is the amount of energy needed to raise 1 pound of water 1°F at sea level.
We recommend a over all inspection on your system in the spring and one in the fall. You want to make sure it is in Top shape before it handles the work load of extreme weather conditions.
If your system is over 15 years old it is coming time to plan for a replacement. Also if you are doing frequent repairs it is recommended to consider a replacement.